Privacy Policy

1. Information we collect

• Booking details: name, phone number, email, country, and the salon, service, and time you choose.
• Account information if you sign up (email, or your social login profile such as Google or LINE).
• Messages you exchange with the salon about your booking, and anything you type into our support chat.
• Payment status. Full card numbers are handled by PayPal — millio never receives or stores them.

2. How we use it

• To create and manage your booking and send it to the salon.
• To send booking confirmations and updates.
• To provide customer support and issue coupons or discounts.
• To keep the service secure and comply with legal obligations.

3. Who we share it with

We share the information needed to fulfil your booking with the salon you booked — your name, your contact details, and what and when you booked.

We also use service providers to run the service on our behalf: cloud hosting and database (Supabase, Vercel), transactional email (Resend), machine translation and the support chat assistant (Anthropic), online payment and refunds (PayPal), and a Korean messaging provider that notifies the salon by KakaoTalk or SMS (Solapi). We do not sell your personal information.

4. Where your data is processed, and transfers outside Korea

millio's database and application servers run in the Seoul region of the Republic of Korea, and the salon you book is in Korea. Your booking record is stored there. Our hosting providers are companies headquartered outside Korea, but the region your data is stored and processed in is Korea.

Some features do send data outside Korea. Korea's Personal Information Protection Act (Article 28-8) requires us to tell you exactly which, so here they are:

• Resend, Inc. — United States. Sent over an encrypted connection each time we email you: your email address, your name, and the booking details contained in the message (salon, service, date and time, amounts, and your booking management link). The notification we send to the salon also contains your country and the contact method you entered (phone number or messenger ID). Purpose: delivering that email. Retained until the purpose is met or our contract with the provider ends.
• Anthropic PBC — United States. Sent over an encrypted connection at the moment the feature runs: messages you exchange with the salon (for translation), what you type into the support chat (to generate the reply), and salon content written in Korean, including staff names and profiles (for translation). Purpose: producing the translation or the reply. Retained until the purpose is met or our contract with the provider ends.
• PayPal — United States. Sent when you pay or are refunded: the amount, the currency, and an identifier for your booking. Your card or PayPal account details are entered with PayPal directly and do not pass through millio. Purpose: processing the payment or refund. Retained for as long as PayPal must keep payment records.

You may refuse these transfers. Because they are how we email your confirmation, take payment, and translate what the salon writes to you, refusing means we cannot complete a booking for you. To refuse, or to ask anything about a transfer, contact us at the address below before you book.

5. Retention

We keep your booking information while your account is active and for as long as needed to provide the service and meet legal, tax, and dispute-resolution requirements, after which it is deleted or anonymized.

6. Your rights

You may access, correct, or delete your information, and you can cancel eligible bookings from “My bookings”. To make a request, contact us using the details below.

7. Cookies

We use only essential cookies and similar storage to keep you signed in and remember your language. We do not use them to sell your data.

8. Contact

For any privacy question or request, contact Pinomad Corp. (주식회사 핀노마드) at support@millio.co.

• Data Protection Officer: Soyoung Park — kathy@millio.co
• Operator: 주식회사 핀노마드 (Pinomad Corp.) · Business registration number 535-86-03642
• Address: 3F 311-558, 127 Gimpohangang 10-ro 133beon-gil, Gimpo-si, Gyeonggi-do, Republic of Korea