Terms of Service

1. About millio

millio is operated by Pinomad Corp. (주식회사 핀노마드). millio connects you with independent beauty salons. The salon — not millio — provides the actual service. millio is not a medical provider and lists non-medical beauty services only.

Some salons manage their own bookings on millio; for others, millio makes the reservation on your behalf. Your booking page tells you which applies, and it changes what happens if a booking is cancelled (section 4).

• Company: 주식회사 핀노마드 (Pinomad Corp.) · Representative: Soyoung Park
• Business registration number: 535-86-03642 · Mail-order business registration: 2026-경기김포-4860
• Address: 3F 311-558, 127 Gimpohangang 10-ro 133beon-gil, Gimpo-si, Gyeonggi-do, Republic of Korea
• Customer support: support@millio.co

2. Bookings & deposits

You send a booking request with the times you prefer. Nothing is charged at this point. The salon then confirms one of your times, and only then are you asked to pay online.

Your time is held for you for 48 hours after the salon confirms. If you do not pay within that window, the hold is released and the booking expires.

The booking is confirmed once your online payment succeeds. Your deposit secures the time slot; the remaining balance for the treatment is paid directly at the salon.

3. Prices & payment

The total shown at checkout — the amount you pay online, rather than at the salon — is your deposit plus millio's booking fee. Prices are shown in your selected currency where available.

Online payments are processed by PayPal, which also accepts cards. You enter your card or account details with PayPal directly; millio never receives or stores your card number.

4. Cancellations, changes & refunds

You can view and cancel bookings from “My bookings” or from the management link in your confirmation email. Before you have paid, withdrawing a request costs nothing.

After you have paid online, how much comes back depends on how the salon works with millio. Salons that manage their own bookings on millio: cancel more than 24 hours before your reserved time and 50% of the amount you paid online (deposit + booking fee) is refunded; within 24 hours, and for no-shows, there is no refund.

Salons where millio books on your behalf: you are refunded in full while millio has not yet secured your slot at the salon. Once the slot is secured the booking service has been performed and the amount you paid online is not refundable — the time-based rule above does not apply to these bookings.

If a salon cancels or cannot honour a confirmed booking, or if millio cannot secure a booking for you, you do not lose money. The full rules, including what happens to the booking fee, are in the Refund & Cancellation Policy, which forms part of these terms.

5. Coupons & discounts

Promotional coupons (such as a welcome discount) are personal, single-use, non-transferable, have no cash value, and apply only to eligible bookings while valid.

6. Your responsibilities

• Provide accurate booking and contact information.
• Arrive on time and follow the salon's reasonable rules.
• Tell the salon in advance about allergies or sensitivities relevant to the service.

7. Service quality & liability

The salon is solely responsible for the quality and safety of the service it provides. millio facilitates booking and payment but does not perform the service.

To the extent permitted by law, millio's liability relating to a booking is limited to the amount you paid online through millio for that booking (deposit + booking fee).

8. Changes, governing law & contact

We may update these terms; material changes will be reflected by the effective date above. These terms are governed by the laws of the Republic of Korea.

Questions? Contact us at support@millio.co.